FAQ
Have any questions? Click on any of the questions below to view more information.
Can you customize your saunas? 

The short answer is Yes! We often customize sizes, colours, interior finishes and bench designs. We love to create new designs so if you have an idea, we are game. 

I love my new Wellhouse sauna but now how do I stop my neighbour from coming over for a sauna every night? 

Buy him a Wellhouse….otherwise good luck.

How much do your saunas cost? 

They start at $49,500 and will vary depending on the level of customization and size of the saunas. 

Are your saunas UL approved and inspected? 

All Wellhouse Saunas are inspected by certified electrical inspectors and UL approved. You’ll want to be careful if you are considering a DIY lit because they are rarely inspected by a certified inspector. 

Do your heaters have wifi capability?

Yes, most of our heaters can be controlled remotely by your phone through wifi. 

What material is on the outside of your saunas?  

Other than our custom Sho Sugi Ban sauna all our saunas are clad in an architectural grade aluminum that will not fade. 

Do your saunas come in any colours other than black and white? 

Absolutely. We can custom make your sauna in almost any colour of the rainbow! We recently colour matched a sauna to look like the exterior of a terrace on a condobuilding. 

How do I hook up the sauna once it is delivered? 

Your electrician will hook the sauna up directly to your electrical panel. It requires 240 volt power.

Do I have to brush the snow off from my sauna in the winter?  

Unlike most flimsy DIY saunas that can collapse under the weight of a big snowfall,  Wellhouse Saunas are engineered for Canadian winters.  We do not advise letting large amounts of snow to build up on your Wellhouse sauna; however, they are designed to withstand our winters and some snow on the roof is not a problem.

Can Wellhouse do custom lighting? 

Yes. We are often asked by clients to change the lighting arrangements and when technically possible we make it happen. 

How do I look after the wood interior of my beautiful Wellhouse sauna.  

Our best advice is to treat it like a beautiful butcher’s block. Always wipe it down with a wet cloth after use and periodically apply our sauna wax to keep it looking like new. 

How is a Wellhouse Sauna delivered or shipped? 

Wellhouse Saunas are shipped fully assembled and no location is out of reach for us. We have delivered saunas by truck, boat and even by barge!  They are unloaded and put in place by a forklift, crane, boom truck or telehandler. But don’t worry we look after these details for you. 

Is there a warranty on the saunas. 

Yes, Wellhouse will guarantee the sauna cabin for 1 year from any damage due to design flaws or material failure.

What is the most surprising feedback you have received from a happy Wellhouse customer? 

A customer in The Hamptons called us recently to thank us for helping to create meaningful family time with their new family sauna ritual. That was fabulous feedback!

What kind of deck do I need to build to support my new Wellhouse sauna? 

A concrete pad is always the best but a well-built wooden deck with proper footings will also work.